General Terms and Conditions
These “General Terms and Conditions” govern the relationship between STEEL LINE JEWELLERY EOOD (hereinafter referred to as sxyjewellery.com) on the one hand, and the users of the electronic (internet) pages and services, located on the domain www.sxyjewellery.com (hereinafter referred to as the site). These conditions are binding for all users. By clicking on any item, link, or button located on the pages of sxyjewellery.com (with the exception of the link to these “General Terms and Conditions”), the user agrees to, fully accepts, and undertakes to comply with these “General Terms and Conditions.”
STEEL LINE JEWELLERY EOOD is a company registered under the Commercial Act of the Republic of Bulgaria, with registered office: Sofia, Izgrev District, 5 Lachezar Stanchev Street, UIC under BULSTAT REGISTRATION: 206014681.
Privacy Policy
STEEL LINE JEWELLERY EOOD recognizes the need to protect the identity of internet users who visit the site sxyjewellery.com and works actively in this direction.
- Choice regarding the use of personal information
STEEL LINE JEWELLERY EOOD does not collect personal information from visitors to the site sxyjewellery.com unless they voluntarily provide it to us. This information is used to provide the services offered on the site and to verify a specific identity upon system login. We respect and strictly adhere to the desire of site users that we use the information provided to us only for the purpose for which it was given to us.
In our system, we store the following data about visitors to sxyjewellery.com:
- IP address
- Name
- Encrypted password (optional)
- Delivery address
- City
- Contact phone number
- Ordered goods
- Browser type
- Time the user spent on the site
- Pages the user visited
The personal data we store can be edited or deleted at any time by the person to whom it relates. To do this, the person must log in to their profile or, if unable, contact us at sxyjewellery@gmail.com.
If the person used the guest checkout option, they can request the deletion or editing of the data we store about them by sending a free-text inquiry to sxyjewellery@gmail.com.
- Provision of data to third parties
We do not sell, lend, or provide our users’ and clients’ data lists to third parties, except when this is:
- Provided for in a legal act;
- Related to protecting the life and health of the individual concerned;
- In fulfillment of a task in defense of the public interest.
Traffic data
Each time a visitor enters the website, information may be collected, which includes domain name/IP address, referring URL, browser and platform, time spent on the website, pages opened, what was searched, as well as similar parameters. The data is collected automatically by the server and through trackers of external service providers (Google Analytics, Facebook Pixel, Mailchimp). This statistic is used to help us improve the performance of our website. When the information is used in this aggregate form, no one can identify you or connect the data to you.Email marketing
When visiting our site, users receive an offer to subscribe to our email newsletter in return for a one-time percentage discount. We do not spam our subscribers; instead, we notify them of new products and discounts. We also provide discount vouchers exclusively for subscribers of our group, which cannot be obtained otherwise. For this purpose, Mailchimp is used. If a subscriber no longer wishes to receive offers and useful information, they can easily unsubscribe from our list forever by following the link placed at the bottom of each email.Cookies
Cookies are data that our website sends to your browser, which then stores this information in your system. Cookies allow our website to “remember” information about your preferences either until you close your current browser window (for temporary cookies) or until you disable or delete these cookies. Many users prefer to use cookies to help them navigate the website as smoothly as possible without interruptions. You should know that cookies do not contain more information than you offer, and they cannot “invade” your hard drive and return personal data or other information from your computer to the sender.
We use cookies responsibly to help our visitors rather than spy on them, namely to:
- Identify the computer from which access is made;
- Recognize and serve users better;
- Improve the site’s content and navigation;
- Research user interest;
- Avoid multiple input of the same data by site visitors (when necessary).
Identification
We identify users of the site by their email address, username, and/or password, chosen by them during their initial registration. This data is not stored on the user’s computer, given the possibility that it might be used by multiple people. The verification of each visitor (when necessary) is done by entering the aforementioned data.Use of email
We communicate with users of the site by email or phone. Various requests made on the site by users can be confirmed by using email messages or phone calls. We may keep correspondence with site users to improve our products, services, and website.Surveys
From time to time, we may request information through surveys. Participation in these surveys is entirely voluntary, and you always have the choice whether to disclose this information or not. The information from surveys may be used to monitor or improve the performance of this website and to improve our customer service and the products we offer. Surveys may be conducted in two ways — by email or via a form on our site.Confidentiality
We make every effort to ensure the complete confidentiality of personal data. We do not take any steps to publish a user’s personal information unless the user explicitly wishes so. Users of the site bear full responsibility for safeguarding their username and password, as well as for all actions performed by them or by a third party authorized by them. If you have any comments regarding the application of this policy or questions regarding the data we collect, you can contact us by email: sxyjewellery@gmail.com.